Virtual Payment is no longer only a buzzword. Virtual cards are real and they are actually already wide spread with many companies generating a Mastercard® credit card number online and use it for payment of business travel suppliers. Consequently, the usage of virtual cards is increasing especially amongst business travelers.
Don't miss the future and have a closer look at what's state-of the art.
Payment at check-out is usually the last contact a traveler has with your hotel. Declining a customer's payment method means stress and dissatisfaction for your guest and your employee likewise. And this impression will last. Make your customers leave with a smile.
Many companies have hotel programs with preferred hotels meeting their needs. You can differentiate by actively promoting that customers may pay as they wish, hence supporting their processes and needs. Make your hotel their first choice.
Optimize your cash flow
For many companies the alternative to card payments is invoicing, especially for travelers that don't carry Corporate Cards. In consequence, invoicing means a delay in payment and cumbersome administration for you. By accepting virtual card payments you can both benefit and make your hotel state-of-the-art.
Flexible payment options is certainly not what makes your hotel special. However, it can make all the difference. Especially for business travelers receiving a virtual credit card for payment from their companies. Below you will find information about virtual cards, their benefits and usage.
Depending on your clients booking processes, you may receive a reservation including payment instruction (e.g. a Conferma fax confirmation). However, this is not standard. Therefore, it may make sense to send customers a credit card authorization form before arrival. More information on the form and a template you could use is provided below.